Synology drive failure A place to answer all your Synology questions. Mostly liked in NAS & SAN Please allow BackBlaze B2 in Hyper Backup Jamey. Then, I re-enabled it, and everything was back working again" (i don't see any enable/disable option). 1 Pull the drive tray handle in the direction as indicated below to remove the drive tray. Learn how to set it up on Synology Router Manager or refer to your router's user manual. The current model (8TB Red) is WD80EFZZ and has similar specs. Do not use non-Synology memory modules or other devices that are not on the Synology Products Compatibility List to avoid risks of unexpected system errors. Not it is in drive failure mode. Then my Son put a new drive into the NAS. Definitely contact Synology. 3 Mar 3, 2011 · Can you toggle between one drive failure to two drive failure instantly without affecting data? I understand that in Drobo, you can toggle to two drive failure protection and when you need more space, toggle to one drive failure protection. • For 3. I got a warning beep the other day that said that drive 1 (one of the 16tb) has 'degraded'. 5. Toggle Dropdown. Once you'ver verified that the backup is okay, take out that drive and delete the array. I checked in to find that the new drive has the Critical health status, "The system detected an abnormal power failure". Drive 3 failing Drive 8 being added (Expansion) The failed drive was 10TB, I deactivated it. What to do now? Jan 12, 2021 · To enable the drive slot, go to Storage Manager > HDD/SSD and select the slot you wish to enable, or click the drive icon on the upper right corner of DSM and click enable to authorize the drive. Jan 12, 2021 · To enable the drive slot, go to Storage Manager > HDD/SSD and select the slot you wish to enable, or click the drive icon on the upper right corner of DSM and click enable to authorize the drive. nothing . 1 and new disks WD8003FFBX-68B9ANO (also on the compatibility list). Apr 18, 2016 · I have RS10613xs+ with 4 RX1213sas expansions drawers. Disabled: This hard drive supports SED functions, but the authentication is disabled. 2 but this basically has never worked for me. Jul 8, 2024 · To be clear, you pulled out the new drives and placed in the old ones. If the firmware status of one or more drives is Update required, proceed with the update. com Sep 26, 2023 · When drive errors occur, some of the following symptoms may appear: The Drive reconnection count 1 shows a value other than 0. It doesn't automatically rebuild or copy-back to the original disk? Jun 10, 2019 · The absence of Disk 1 here is the telling sign that Disk 1 is the HDD with the hardware failure, which would corroborate with the HDD/SSD tab's information. " And I lost access to NAS DSM. Can't find how to "go to control panel, info, services, and to disable the Synology Drive service. Before You Start. RAID F1 is available on specific Synology NAS models only . To view the files that were not synced and the reasons for their failure, go to Synology Drive Client > Logs. When you have placed the old drives in your NAS, you should start find. Prepare an Ubuntu environment by following the instructions in this tutorial. Here's my questions. I had a backup that failed over 100 days ago and had been failing ever since, but nobody knew about it, because there were no messages or Confirm that you are using a hard drive listed in the Synology Products Compatibility List. Re-opening drive client runs me through the same steps again . If the 3 TB drive becomes defective, the storage pool can be repaired by a drive with a size that is equal to or larger than 3 TB. The reinstall failed. Restart your device and open Synology Assistant to see its status: Not installed: The other drive slots also cannot recognize the drives Jul 9, 2024 · Power off your NAS and remove all drives. Feb 13, 2023 · After removing each of the 4 drives (3TB WD Red), I found one drive to the the source of the noise. Instead of a new HDD appearing in storage manager the drive bay appears blank and I have the message "The system detected that the drive reset command failed synology" in the logs (Storage Manager -> HDD -> Logs) for that bay so it looks like the drive is being detected at some level but failing a test so not appearing as a 'usable' drive that Same occurred to me twice on my DS215j after upgrading to DSM 7 but only on one of two disks (Seagate IronWolf 1 TB): "Detected an abnormal power failure that occurred on Drive 2 in Volume 1" Both disks show "healthy" though. Worked for a few days after a complete removal and reinstall, and then reverted to the same persistent situation. Jul 7, 2020 · Having the same issue. One of the drives failed and needs to be replaced. The drive belongs to a storage pool from another Synology NAS. M. For more information, refer to the help articles for DSM 7 and DSM 6. I lost a drive in my RAID 6 configured on the main unit RS10613xs+. If your system was utilizing a RAID approach, the data should be protected. I happened to have an RS3617RPXS I used for backups and was able to swap the drives out in the same position they were in the RS2416 and used the Synology Assistant to find the system after boot up at which time I was able to copy all the data off those drives. However storage pool is "Healthy". With the liklihood being that all the drives are of similar age and if one failed, not just due to defect, that another may pop as well. How do I get this drive back into the array or get it to scan it again? Connection failure to the QuickConnect Server. Go to HDD/SSD. nm_lizard @nm_lizard. Check the Statistics section for the Drive reconnection count. com in your browser or use Synology Assistant and followup the instructions. Removed it from the NAS, plugged it to my PC ran extended tests. May 8, 2023 · Synology DS920+, DSM 7. Click Next. A day later, I got Critical status on all of the drives. The DSM version must be the same version as that on your NAS. Replace the hard drive with a new one, then reboot the Synology NAS to see if the problem is caused by the removed drive. Later another message "Storage Pool 1 on xxxxhas degraded (total number of drives: 3; number of active drives: 2). May 30, 2022 · "The system detected an abnormal power failure that occurred on Drive 1 in Volume 1" When I look at the history log for that drive (Seagate Ironwolf 4TB), there is nothing to indicate any issues, and there is nothing to show that there's a problem in the HD/SSD Health Info; it shows 000. I go to the DSM and look at the storage pool and it says that the drive has crashed. I'm using the quickconnect ID to login like for the other laptops but for some reason it does not work My synology drive is up to date, with the synology drive server running A lot of the time with different arrays, if a drive 'fails' it can sometimes be a controller / software issue that pulling out and re-inserting the drive can at least temporarily address / rebuild (haven't run into this with Synology as much as with PERC / PowerVaults), but it may be worth trying once or twice just to make sure that the drive Sep 11, 2024 · DSM is installed on the drive. The drive is assigned as a hot spare drive. 2 For drive issues, please contact your local reseller, distributor, or manufacturer for a return merchandise authorization (RMA). At this point I have ordered 1 new drives (6TB WD Red) that I will need to install to replace the failed drive. The NAS was setup in raid Make sure Synology Drive Server is installed in DSM and working well. I believe the drive is still good unless doing this blows the drive which is pretty crummy as it is expensive Synology drives. It started with - 2 WD Green 2TB each - 2 Barracuda Seagate 2TB each Today, 2 Barracuda Seagate has failed me(1 with Bad Sectors, and the other have SMART errors with the common harddrive sound), so I replaced them with 2 RED WD 3TB. I sent the drives back to the retailer, who tested them and found bad sectors. 0-22663 Mar 26, 2019 · No more keeping fingers crossed Drive failures can go undetected and may occur anytime, and they will either lead to volume degradation or volume crashes. You have set up a sync rule for the sync task Mar 9, 2023 · Select a letter you want to use for your network drive. Wait for the system to complete the repair. They still showed as Healthy and it continued to optimize. If the 3 TB drive becomes defective, the storage pool can be repaired by a drive with a size that is equal to or larger than 2 TB. I hope this clears it up a little bit. Like you, I have always had the issue with "My Drive" the other team folders are synching without any issues. Remove the hard drive from the Synology NAS and do a visual inspection: Confirm that the hard drive connector is not damaged or crooked. However, the data on your Synology NAS cannot be read via File Station because of drive errors. When a drive fails in a SHR (Synology Hybrid RAID) setup, the first thing you should do is to identify the failing drive and replace it with a new one as soon as possible. Someone pulled a drive and pushed it back in. Apr 30, 2020 · Synology Rackstations - Drive Failure & Drive Failing. Storage pool cannot be accessed. Jul 13, 2021 · Synology Drive Sync - Initialization Failed n. If the drive is brand new, you can proceed to use the drive directly. Select a Synology drive and click Action > Firmware Update Jun 20, 2017 · Synology NAS's don't use hardware RAID controller's they use LInux software RAID. Dec 3, 2020 · Same problem. This is what confuses me the most actually. Make sure you have set up port 6690 on your router for Synology Drive Client. • For 2. Dec 25, 2023 · While in the process of adding a new drive to an existing storage pool, a drive failure occured of one of the old disks. T test is "Healthy". Jan 20, 2025 · Hi all, Im fairly new to managing this type of system, so looking for some advice and support here please. For SHR-1 storage pools: The replacement drive must meet one of the following Firmware updates ensure the compatibility and continued use of the Synology drives installed in your Synology NAS. I do happen to have a new 2 TB HGST deskstar, and 2 used 2 TB HGST Deskstars for sale if interested. Apr 1, 2013 · All of the drives are protected. Comment take the failing drive out, insert the 12TB drive and create a new storage pool (say JBOD) on that drive and copy/backup the data and configuration over. For example, add the drive to a storage pool or set it as a hot spare drive. Apr 30, 2020 · Drive Failure/RAID Failure - When a drive actually fails and gets booted from the volume. Everything is brand new 2022 and almost 100percent dedicated to Plex and file storage. Feb 26, 2022 · The Synology Drive Client “Sync Mode” was set to “Upload data to Synology Driver Server only” with the “Keep locally deleted files on the server” option set. They sent me two replacement drives. The power adapter cable was hot to touch. To be clear, you pulled out the new drives and placed in the old ones. Deactivating it, and changing it to a new 12TB the rebuild is back to 2 days remaining. Oct 31, 2023 · I have a two-bay Synology NAS with (2) Western Digital Red drives (8TB WD80EFZX). After the drive replacement, I set the “Sync Mode” to “Download data from Synology Driver Server only” The Synology Drive Admin Console Logs show that Sep 17, 2023 · The system should start repairing the system partition on the drives. At Synology, we are committed to delivering innovative and high-quality products. Feb 15, 2023 · After the hard drive is deactivated, the storage pool will enter a degraded state (and the NAS will beep) – this is normal. Check the summary of your network drive. 1-42962 Update 4, Synology Hybrid Rain (SHR) with Data Protection for 1 drive fault tolerance, 4 x 10TB Western Digital Red Plus Drives Currently my system health is in critical status due to multiple UNC errors on Drive 2. This is one of the good thing Drobo has done and hope Synology will be able to implement this as well. Apr 1, 2022 · I have two clients, both laptops, and both suddenly quit connecting to the NAS via Drive Client at the same time (about 30 days ago). RAID types except for "Basic" are only available on certain Synology NAS models depending on the number of drive slots and number of installed drives. So if its a hardware problem and its not the hard drives themselves its likely the power supply or motherboard or maybe the hard drive backplane. It was optimizing for a while, when I started getting I/O faults on all of the drives. Better safe than sorry In general, it’s only a matter of time before a drive fails, but we can take simple yet important precautions against drive failures before they ultimately lead to data loss. 2. They pass S. I had a backup that failed over 100 days ago and had been failing ever since, but nobody knew about it, because there were no messages or Replace the defective drives with healthy drives matching the following criteria: For RAID 1, RAID 5, RAID 6, RAID 10, and RAID F1 storage pools: The size of the replacement drive must be equal to or larger than the size of the smallest drive in the storage pool. 2 Load drives in the drive trays. At this point, the Drive Client application crashes. what I'm trying to say is that all the storage on the Synology appears to be a single volume managed by the Synology Raid (SHR). Organized the RMA directly w/ Synology, you have to PayPal them the shipping cost for your region, then you get an RMA number and documents, ship it off and they ship a replacement back to you. I deactivated the drive, and am repairing the volume. Regular Health Checks: Synology's DiskStation Manager (DSM) software provides tools for regular monitoring and health checks of hard drives. 6. DSM is installed on the drive. I'm currently using client 2. Select OK -> Update appears to download to 100% -> Type in password to authorize update. Turn the tray upside down and tighten screws into the four spots indicated below to secure the drive. Oct 02, 2018 [Feature Request Jul 9, 2024 · Power off your NAS and remove all drives. I'm setting up my DS418play for the first time and installed 2 4TB HDDs, one which is a brand new drive I bought today. Synology support did little to help or even acknowledge that this was their fault. The data is spread across all of the drives in a way that if any one of them fails, there is enough information stored on the other drives to rebuild the missing data. 1. Nov 7, 2022 · One-Drive Fault Tolerance. Synology 920+ Drive Server 3. 5” drives: Place the drive in the drive tray Replace the defective drives with healthy drives matching the following criteria: For RAID 1, RAID 5, RAID 6, RAID 10, and RAID F1 storage pools: The size of the replacement drive must be equal to or larger than the size of the smallest drive in the storage pool. Right now, no alarms, Volume is still building, went from 2 days left to 35 days while disk 3 was critical. Your challenge will be finding the smaller drive size. Select the suspected failed drive. All volumes of all mounted shares were unmounted as a result. After a few seconds, the drive will be fully deactivated. Run a memory test at least three times. After the drive replacement, I set the “Sync Mode” to “Download data from Synology Driver Server only” The Synology Drive Admin Console Logs show that Jun 20, 2021 · Connect to drive server hosted on NAS. Please check your network settings. I configured them in SHR and have been letting the volume optimize all day. Here are the easy steps to replace your drive and rebuild your volume. Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, power failure occurs, available Also, neither of the drive failures got to the point of complete failure, the drive just started popping up more failure warnings that made it clear that at some point it would actually fail. I figure it'll work to just pop out the old drive and put the new one in, but since the old one is still technically working, I was wondering if maybe it'd be safer to add the new one and then see if there was a way to tell it to "decommission" the old one and use the data on it and the other drives to rebuild the SHR1 pool. Insert the previously unrecognized drives into different slots. Drive was fine, no issues. After it’s deactivated, remove the hard drive from your Synology NAS (make sure you select the correct hard drive) and add the new hard drive. if that terminology isn't correct, my apologies. I'm running RAID 6 with GHS. Drive Client notifies me there is an upgrade available. For SHR-1 storage pools: The replacement drive must meet one of the following Lastly, if all my main data is stored on the first bay / HDD and it fails permanently but the second bay / HDD is only stored with a few data, will the NAS still recover the data from the failed drive to the second one even though the second drive has a few data stored in it? Just want to know every outcomes in different scenarios. It’s less of a problem if a hard drive failure results in a degraded volume since you only have to rebuild your RAID array by finding out the damaged drive and replacing it with a new one. NAS got RMAed for a different reason, but I suspect DSM7 was at fault for the drive power failures. 5” drives: Place the drive in the drive tray. Don’t worry I’ve been through it a dozen times. Unlocked: This hard drive supports SED functions and the authentication is enabled. From Synology's support response: Both screenshots show that Disk 2 is part of the Storage Pool. Install DSM on the spare drive and test if you can access it. See full list on kb. So my question is whether this new drive should be compatible. Jul 04, 2024. Mar 26, 2019 · Consider replacing your drive with a healthy one when you receive a warning, as it could be a sign of impending drive failure. Reset the DSM and it stopped. Yes, I have a 4-battery 1500VA UPS dedicated to the file server. T Apr 22, 2023 · A Synology NAS might sound like a simple device (“it stores a few files, so what?”), but it’s actually a full-blown computer with a motherboard, CPU, RAM, storage array – and of course, your storage drives. The consideration for drive size comes from the increased probability of a second disk failure during a rebuild due to the high load on all the drives for an extended period. the 3 drives in my NAS arae all Seagate NAS drives - I can't get another Seagate within reasonable time, but I can get a Aug 17, 2023 · 2 days ago DSM messaged that one of the drives is in Critical state (DS920+, DSM7. 0. You can do the following: Replace the defective drives one by one. Oct 6, 2021 · Replacing a failed hard drive in a Synology NAS starts with first ascertaining your preservation status, essentially the system used for backing up your system data. Never happened before. 2, 2x 4Tb ironwolf, SHR). A minimum of two drives is required to create an SHR storage pool that can sustain one drive failure. Now take out another of the old drives and insert the 2nd new 12TB drive. Detected 1. The drive is assigned to a storage pool. For SHR-1 storage pools: The replacement drive must meet one of the following Sep 11, 2024 · DSM is installed on the drive. My problem is that the Drive server App is Running but when I open Synology Drive it tells me to open package center and click run in the app. So one solution to this problem can be to remove any symbolic links, shortcuts, or mounted files/folders in the File Station on the Synology NAS. Normal. No complaints from DSM. For more information on the cause of files or folders not syncing, please refer to the rest of this article section. Jul 7, 2014 · Good day to you all, I own a Synology DS411J since 1st October 2011. After rebooting your NAS, check the following: Storage pool & volume If the 3 TB drive becomes defective, the storage pool can be repaired by a drive with a size that is equal to or larger than 2 TB. Ive had a notification that my second HDD has failed/Crashed - screen pasted - Ive tried the repair option but I think it may just need a straight replacement. Any one of them could fail. It's based on probabilities, batches of drives tend to have similar failure times (outside of outliers) because they're using the same batch of components, made at the same time, same sub manufacturers, assembled in the same conditions etc. The Synology Drive Client “Sync Mode” was set to “Upload data to Synology Driver Server only” with the “Keep locally deleted files on the server” option set. Tried stop-and-restarting. 3 Apr 8, 2011 · Hi! Come and join us at Synology Community. Click Health Info. Jul 8, 2024 · I pulled out the old drives and placed in the new ones and. Tick the Reconnect at logon checkbox if you want the network drive to automatically reconnect each time you log in to Windows. After reinstalling the 4 drives, Synology promted me that I need to reinstall the DSM. For SHR-2 storage pools: Jul 8, 2024 · I pulled out the old drives and placed in the new ones and. To enable the drive slot, go to Storage Manager > HDD/SSD and select the slot you wish to enable, or click the drive icon on the upper right corner of DSM and click enable to authorize the drive. Plugged back to the NAS power failure started happening again. Comment Jul 7, 2020 · Same problem, Drive Client initialisation failure upon starting up the laptop. Jun 16, 2010 · Have an RS2423RP+ which had a volume of all drives in a Raid6. Sep 2, 2020 · After contacting Synology Support, who made an exelent jobb, the problem was finally isolated to a mount of a Hyper backup file in the Synology File Station on the Synology NAS. Do the following for both the suspected failed drive and the healthy drive in the suspected failed drive slot: Select the drive you want to check. franklin wrote:@manfredell Just for clarification - generally speaking we are not expecting any errors if the DiskStation experiences a power failure during RAID expansion or volume expansion - however shutting down the DiskStation during RAID reshape is the same as shutting down the DiskStation unsafely - which can result in lost of data. It looks like my worry about the OS no longer getting updates, and the eventual increase in potential security risks, will be what pulls me to a 920 or Jan 12, 2024 · Hi! Come and join us at Synology Community. After reading about Synology Hybrid RAID, I don't see that being an advantage Sep 26, 2023 · If there is no empty drive slot on your Synology NAS, swap the drive with another healthy drive on the same Synology NAS. It still boots up fine without disks (power button stays blue) and I can access the synology assistant web page (it naturally says no drives detected to install DSM) but the moment there is one drive in the bay it is only blinking for 10 seconds and then powers down. Also, please note that RAID F1 works best when the maximum number of drives per RAID array is 12 or below. I get every 3 weeks now the message The system detected an abnormal power failure that occurred on Drive 1 in Volume 1 Replace the defective drives with healthy drives matching the following criteria: For RAID 1, RAID 5, RAID 6, RAID 10, and RAID F1 storage pools: The size of the replacement drive must be equal to or larger than the size of the smallest drive in the storage pool. I ran smartctl from the CLI, and it said the drive was perfectly healthy - with very similar stats to the drive beside it, the same model, installed at the same time. Mar 9, 2023 · Synology Knowledge Center offers comprehensive support, providing answers to frequently asked questions, troubleshooting steps, software tutorials, and all the technical documentation you may need. Do NOT use the spare drive to create storage pools or volumes. I had to configured as JBOD to back up another Synology NAS. Power on your Synology NAS. Check the status of your Synology NAS. If the Power LED indicator keeps blinking, refer to this article. Added a DX517 a week ago, installed 5 brand new 18TB WD drives. Before they were blinking with a green colour, however now it's not working and in the end the server turns off itself. For SHR-2 storage pools: Apr 30, 2024 · Data Integrity During Drive Failure: Even during a drive failure and the subsequent rebuilding process, SHR ensures that data integrity is maintained, and the risk of data loss is minimized. The drive can be assigned to a storage pool. Jan 30, 2022 · I have DS920+ running for 2 years, and I also received "The system detected an abnormal power failure that occurred on Drive 1, 2 ,3" mesage. Sep 6, 2023 · The drive is brand new and has just been installed in Synology NAS. 1. Click Finish to complete the setup. I replaced the failed drive which is now not-initialized. Data scrubbing is only supported on Btrfs volumes or storage pools of the following RAID types: SHR (consisting of three or more drives), RAID 5, RAID 6, or RAID F1. Drive failures or other issues may cause system partition errors and make your Synology NAS inaccessible. You can now access the mapped drive from Windows File Explorer on your Jul 7, 2020 · Same problem, Drive Client initialisation failure upon starting up the laptop. Hot Spare. The Plus Series drives come with a 3-year limited warranty that includes top-notch technical support and hardware replacement services. Mar 17, 2023 · Same Problem here: Running Synology DS415play with 7. Remove the drives from your Synology NAS and install them in your PC. To do this, follow these steps: Identify the failing drive: Log in to your Synology NAS and go to Storage Manager > Storage Pool. I don't know, was that drive 2 ? If that was drive 2, then drive 2 is dead, then you need to go back to your seller and ask for a new one and try again. What should I do now?! Jan 8, 2022 · What solution has been given. To update the firmware of a Synology drive: Go to Storage Manager > HDD/SSD. can't even plug in a USB drive now, nowhere to allocate it to Uhm, you can mount the local drives in folders of an existing drive, no need to assign letters for all of them. See what they tell you. I know RAID-5. Jul 4, 2024 · Hi all, I am trying to figure out what the best way to implement an email notification system for when a Sync or backup task fails or runs into an issue while backing up with Synology Drive Client. I'm a fan of the WD Ultrastars, but any boxed retail NAS or Enterprise drive would work. How do I get this drive back into the array or get it to scan it again? Jul 21, 2009 · wcndave wrote: hence still sticking with basic, however now have drives h-Z allocated, and with 2 DVD and a card reader + 4 internal drives in PC, i am all out of space. For additional information about network ports, refer to the following articles: Jul 9, 2024 · Power off your NAS and remove all drives. Also, make sure you do have a good backup (as recommended), you should always have that. Jul 24, 2017 · Hi - just had a power supply failure. Been running a DS1618+ with DX517 for a couple of years. I have two WD 16TB Red Pro NAS drives and two 10TB WD Red drives in my Synology DS920. Please fix the drive failure and retrieve the data from your drives. However, was drive 1 the faulty drive ? Apr 28, 2021 · I'm a fan of the WD Ultrastars, but any boxed retail NAS or Enterprise drive would work. Apr 9, 2023 · Synology Drive Client failure warnings Kyle. Jun 28, 2024 · Is it that the new replacement drive was faulty. This means that degraded RAID-5 (or SHR) arrays are often very, very slow. However, was drive 1 the faulty drive ? Jan 13, 2025 · I am a retired IT Network Administrator about to replace a Windows Server running a hardware 5-Drive RAID-5 with a new Synology DS1821+ with 6 HAT 3300 matching drives for file storage. Jul 9, 2024 · You cannot access your Synology NAS even though the Power LED indicator is normal. Learn more Sep 10, 2021 · It did not make any difference. All I see on the client side is 'reconnecting' - but this is never successful. It's SHR1. I see the problem was port 6690, but I don't see how to fix it. Go to Storage Manager > HDD/SSD. Feb 4, 2020 · I am running a single pool, one volume SHR. I ordered a new drive, that just arrived, now the message has repeated and storage pool status is "Warning". SHR-1 is composed of 3 TB, 3 TB, 2 TB, and 1 TB drives. May 18, 2024 · When a RAID-5 (or SHR) array degrades, each disk sector must be recovered by Reading information from the good drives and performing a mathematical reconstruction. Ask a question or start a discussion now. Mar 7, 2016 · A new drive (from the compatibility list) was installed in that toward the end of 2014, and now we are seeing the same errors reported again. We recommend performing data scrubbing periodically to ensure data consistency and avoid data loss in the event of a drive failure. This hard drive has not passed Synology's verification standard yet; therefore, SED-related functions are not allowed to ensure system stability and data safety. R. You can power on your Synology NAS and sign in to DSM. If you have already created a single-drive SHR storage pool, you can add another drive to increase its number of tolerable drive failures to one—an equivalent to the data redundancy of RAID 1: 3 Oct 7, 2024 · If there are no empty drive slots and you do not have a computer available, shut down your Synology NAS and take out all the installed drives. Look for the status of your SHR volume. Aug 7, 2024 · Make sure your PC has sufficient drive slots for drive installation. Storage Manager shows I/O errors in the Logs. Replace the defective drives with healthy drives matching the following criteria: For RAID 1, RAID 5, RAID 6, RAID 10, and RAID F1 storage pools: The size of the replacement drive must be equal to or larger than the size of the smallest drive in the storage pool. For SHR-1 storage pools: The replacement drive must meet one of the following May 30, 2022 · "The system detected an abnormal power failure that occurred on Drive 1 in Volume 1" When I look at the history log for that drive (Seagate Ironwolf 4TB), there is nothing to indicate any issues, and there is nothing to show that there's a problem in the HD/SSD Health Info; it shows 000. Scenario 2: Data cannot be read. Install a spare drive in the location of Drive 1 before powering on you NAS. Sep 15, 2023 · You cannot power on your Synology NAS because of drive failure issues. synology. A few days later, the other drive (now in slot 1) also failed. Normal, and the quick S. Jun 8, 2010 · vm. The system has detected storage pool data on the drive. Mar 31, 2024 · Run memory test on your Synology NAS. Report; I am using a MS Surface Pro 7 Apr 27, 2022 · Hello everyone, I'm experiencing a problem with my server, so when I'm clicking the power buttom it's blinking with blue colour, however the rest of the drives (disks) 4 of them are not turning on. Let’s get straight to it as I’m sure you’re anxious. . A. For RAID or SHR configurations, you must install all the drives (excluding hot spare drives) in your PC at the same time. In my case that is using shr1 raid for redundancy/availability, btrfs filesystem with data checksum for advanced data integrity enabled at creation time of all shares and then regular dara scrubbing schedule, local btrfs snaphots, hyperbackup to a 2nd remotely located synology and also for a smaller subset into the cloud (backblaze B2), rsync Nov 3, 2023 · So - I was suspicious. On the drive health: SMART quick test Apr 21, 2024 · Synology Drive Client supports logging for unsynchronized events 1. No big deal it rebuilt on one of the GHS. If one or more drives still show the System Partition Failed status, they might be defective. Oct 2, 2019 · After the first failure in slot 1, I switched the drives to see if the problem was the SSD or something else. Jul 13, 2021 1 Replies 1445 Views 0 Likes. Yes, new drives are cheap, but I don't think anyone really wishes to keep feeding drives to a faulty NAS. fsxd bstp qcbydmlw muvt sqcw fgne hjjng ncwn onzjqu qwws weypd ffkpr gehr bjhv ujwir